FAQ
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General Information
- ChronoTrack Timing System
The state of the art ChronoTrack systems will be used to record participants’ times at the start, on the course and at the finish. True race times will be recorded from start line to finish line.
The ChronoTrack system uses a disposable tag that allows you to walk away after the finish without the need to have your tag collected. Visit www.chronotrack.com for more information.
The ChronoTrack Timing tag is located on the bib number and is labeled with a number that matches the bib number. Follow the instructions in your registration packet to place the tag securely on your shoe.
At the expo when you pick up your bib number, please check that your bib has your correct name, sex, age and ChronoTrack Timing tag number. Proceed to the solutions table if any of the information is incorrect.
ChampionChip Timing will NOT be used for Rock ‘n’ Roll San Antonio. Your ChampionChip timing chips will not record your time.
- Concert Tickets - Purchasing Additional
You may pre-order concert tickets online through the online store. Tickets will also be on sale at the Health & Fitness Expo Friday and Saturday, and the Alamodome concert box office on Sunday.
Where do I pick-up additional concert tickets that I pre-ordered?
All pre-ordered concert tickets will be available at the Health & Fitness Expo-Concert Ticket Will-Call Booth. Additional concert tickets will not be mailed.
- Entry Fees
Marathon Entry Fees*:
$95 04/1/08 – 08/31/08
$110 09/1/08 – 11/9/08
1/2 Marathon Entry Fees*:
$75 04/1/08 – 08/31/08
$80 09/1/08 – 11/9/08
*Price includes t-shirt, goodie bag, finisher's medal and free admission into the evening headliner concert.
- Gear Bag Check
All participants may check their gear at the start at the Runner's Gear Check Area, located at the Start Area. UPS will transport the Gear Bags from the Start to the Finish while you are running. Your gear bag will be waiting for you at the Finish Line.
- Minimum Age Requirement
You must be at least 18 years old to participate in the Marathon and 12 years old to participate in the 1/2 Marathon.
- Parking/Shuttle Services
Where can I park?
Participants are encouraged to park at a designated satellite location (TBD) where they will be bussed to the start line and back to their cars from the finish line. Exact details of this satellite parking plan will be available in 4-6 weeks. Shuttle services will be provided to the start ONLY.
Plan ahead! There is no participant parking at the finish line and limited parking near the start line.
Shuttle Service to the Start:
Start shuttles run from 4 am - 6 am and are for participants only. Carpool and Arrive Early!
Please check back in 4-6 weeks when a detailed shuttle plan will be posted on the website.
Some hotels offer race day shuttle service to and from the start and finish lines.
- Predicted finishing time - How do I change once I'm registered?
If your predicted finishing time has changed since the time you registered
and you would like to start in a different corral, please visit the Corral
Change booth located in the packet pick-up area of the Health & Fitness
Expo. Corral changes are only necessary if you are planning on moving to a
faster corral (i.e. a corral closer to the start).
- Travel and Accommodations
Avis is the official car rental company of the Rock 'n' Roll San Antonio. Visit our travel page for additional information, including discounts and a list of local hotels.
Course Information
- Course Elevation
The Rock ‘n’ Roll San Antonio Marathon & ½ Marathon course is flat, fast and fun! A detailed course elevation chart will be available on the website in approximately 4-5 weeks.
- Are bikes, rollerblades, or baby joggers allowed on the course?
Sorry, no dogs, in-line skates, baby joggers, skateboards, or bikes will be allowed on any part of the course. This is for everyone's safety!
- Is the course walker friendly?
Yes, both the marathon and ½ marathon are "walker friendly" events, provided all participants complete the course within course time limit. (marathon: 7 hrs, ½ marathon: 4.5 hours)
- Is the Rock'n'Roll Marathon a Boston Marathon Qualifying course?
- Is there a course time limit?
Yes, participants must complete the marathon course within 7 hours and the ½ marathon course within 4.5 hours.
- Finish Location
Rock 'n' Roll San Antonio will finish in a secured area in front of the Alamodome on S. Cherry Street. Participants will receive a finisher's medal. The Finish Line Festival features live music, refreshments and food, and one well-deserved complimentary beer.
The Family Reunion area will be located in the parking lot within the Finish Line Festival. Look for tall alphabet signs (A-Z) to help you locate your friends and family. Please plan to meet your family in this area. It is advisable to discuss a reunion plan with your friends and family prior to the race.
- Pace Time Information
Official Pace Teams will be available for Rock ‘n’ Roll San Antonio to help runners of all abilities achieve their race goals. Check back closer to race weekend for more information.
- Port-a-Pottie Locations
There will be port-a-potties located approximately every 1-2 miles throughout the course as well as at the start and finish line areas.
- Start Times/Location
The Rock 'n' Roll Marathon will start at Lion’s Field on Broadway.
- Wheelchair start: 7:25 am
- Race Start: 7:30 am
Please plan to arrive at least one hour before race start time. At the starting area you will find water, medical, gear check and portable toilets.
Registration Information
- Confirmation card - Did not receive
What if I did not receive a confirmation card?
Please bring a photo I.D. and proof of payment (cancelled check or credit card statement) to the Health & Fitness Expo. We will have blank confirmation cards available for you to complete. Confirmation cards are mandatory in order to claim your bib number and timing chip.
- How to Register
- Race Packet - Can someone else pick up my race material?
Unfortunately, all participants must pick up their own race packet. Photo I.D. is required. Race packets will not be mailed.
- Refund/Transfer policies
What do I do if I cannot participate once I have registered?
All entries are non-refundable and non-transferable. Once we receive and accept your entry, you will not receive a refund.
If you cannot participate, you may not give or sell your number to anyone else and entry fees will not be transferred from year to year. We will be happy to ship you a T-shirt from the 2008 race. Please email a request with your cancellation and include your name, street address, sex, age, phone number and T-shirt size to rnrsa@eliteracing.com. T-shirts will be mailed out after the event.
Read our official rules and regulations for more information.
- Registration Confirmation
How do I know if I am registered?
Please allow 4-5 weeks for your registration to complete the processing cycle. Your cancelled check or credit card statement will be confirmation until you receive your Final Information by mail. You may also log back in to check your registration status; see our Registration Page for details.
Please Note: Final race confirmation/information will be mailed approximately one month prior to race day. You can also download final instructions from www.rnrsa.com the Tuesday prior to the event.
- What do I receive when I register?
Each registered participant and finisher will receive the following:
- Marathon or ½ Marathon entry
- Race number, loaner timing chip, T-shirt and goodie bag to be picked up at the Health & Fitness Expo
- Water, Cytomax & PowerBar Gel along the course
- Refreshments and Aquafina at the start and finish lines
- Entertainment stages with live music and cheerleaders from start to finish
- Finisher's medal when you cross the finish line
- One free beer at the Finish Line Fiesta
- Entry into post-race headliner concert with your race number
- Finisher's certificate sent to you post race
- Deadline for mail-in entries
What is the deadline for mail-in entries?
Mail-in entries must be mailed and postmarked by May 19 in order to ensure receipt by November 7.
- Upgrading from Half to Full Marathon
If you registered for the half marathon and decide to switch to the full marathon, simply, contact us with your full marathon predicted finishing time and you will be charged an upgrade fee. The current upgrade fee is $20 and will go up to $35 at the expo on race weekend.
- Downgrading from Full to Half Marathon
If you registered for the full marathon and decide to switch to the half marathon simply contact us with your half marathon predicted finishing time and we will switch you over. Note: you will not be refunded the difference in the entry fee. Please contact us at least 2 months prior to race weekend if you want to receive a half marathon race number. Otherwise, you can just run with your marathon race number on the half marathon course.
Expo Information
- Health & Fitness Expo/ Packet Pick-up Location and Hours
When and where will the Health & Fitness Expo be held?
The Rock 'n' Roll San Antonio Health & Fitness Expo will be held Friday - Saturday, November 14-15 at the Alamodome, 100 Montana.
Hours:
Friday, November 14th: 11am-7pm
Saturday, November 15th: 9am-5pm
When and where is packet pickup?
Packet pickup will be available at the Health & Fitness Expo Friday - Saturday, November 14-15. There is no packet pickup on race day. No bib numbers will be mailed. You must have your photo I.D. to pick up your race packet and you may not pick up for anyone else.
Post-Race Information
- Awards - If I win an award, can I pick it up on race day?
All age group awards will be mailed within 3 weeks after the race.
- Finishers Certificate - Will I receive one for completing the Rock 'n' Roll Marathon?
Yes, all finishers certificates will be mailed out in December.
- Post Race Headliner Concert
The 2008 inagural Rock 'n' Roll San Antonio Post Race Concert will be held on Sunday, November 16, 2008. Tickets will not be for sale at the door.
Please Note: All participants will receive complimentary entry into the post race concert. Your bib is your concert ticket. Simply show your number at the gate for entry; you do not need to surrender your bib.
- Refreshments at the Finish Line
Will there be refreshments at the Finish Line?
Yes, all participants will be provided with Cytomax, bananas, oranges, bagels, water and other refreshments at no cost.
- Future Race Dates
What are the future races dates for Rock ‘n’ Roll San Antonio?
November 16, 2008
November 15, 2009
November 14, 2010
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